Shipping
& Returns
Shipping
- — We ship worldwide.
- — Orders are typically processed within 1–3 business days.
- — Delivery times depend on the destination country.
- — A tracking number is provided once your order has been shipped.
Returns
- — Returns can be requested within 14 days of delivery.
- — Products must be unused and returned in their original condition.
- — Custom-made products (such as customized beanies) cannot be returned unless they arrive damaged or incorrect.
- — If there is an issue with your order, please contact us and we will help resolve it as quickly as possible.
Print-on-Demand & Size Policy
Most of our apparel is made especially for you after you place your order through our Print-on-Demand production process. This helps reduce waste and prevents overproduction by creating each item only when it is ordered.
Because every item is produced specifically for each customer, we are unfortunately unable to accept returns or exchanges if the wrong size was ordered. Please check our size guide carefully before placing your order.
If your order arrives with a manufacturing defect, print or embroidery error, damaged material, or you received the wrong item, we will gladly replace it or provide an appropriate solution at no additional cost.
Returns Summary
Returns accepted for
- — Incorrect item received
- — Print or embroidery defects
- — Manufacturing defects
- — Damaged items upon delivery
Returns are not accepted for
- — Ordering the wrong size
- — Changing your mind
- — Personal preference
Thank you for supporting a more sustainable way of producing clothing by choosing made-to-order products.